Refund Policy
Last updated: July 3, 2026
💰 30-Day Money-Back Guarantee
We want you to be completely satisfied with Articlesumm Pro. If you're not happy with our service, we offer a full refund within 30 days of your initial purchase.
1. Eligibility for Refund
You are eligible for a refund if:
- You request the refund within 30 days of your initial subscription purchase
- You have not violated our Terms of Service
- The refund request is made by the account owner
2. What's Covered
- First-time subscriptions: Full refund within 30 days
- Plan upgrades: Pro-rated refund for the unused portion
- Accidental purchases: Full refund if reported within 48 hours
3. What's NOT Covered
- Renewals: Automatic renewal charges are non-refundable unless canceled before the renewal date
- After 30 days: No refunds after the 30-day window
- Free plans: No payment = no refund
- Violation of terms: Accounts terminated for policy violations are not eligible for refunds
- Third-party fees: Payment processing fees charged by Waffo Pancake or banks are non-refundable
4. How to Request a Refund
To request a refund, please:
- Email us at support@articlesumm-pro.com with the subject "Refund Request"
- Include your account email and reason for refund
- We will respond within 2 business days
- Once approved, the refund will be processed within 5-10 business days
5. Refund Processing
- Refunds are issued to the original payment method
- Processing time: 5-10 business days (depending on your bank/payment provider)
- You will receive a confirmation email once the refund is processed
- If you don't receive the refund within 10 business days, please contact us
⚠️ Important Note
Refunds are only available for subscriptions purchased directly through our website. If you purchased through a third-party platform (e.g., AppSumo, Gumroad), please refer to their refund policy.
6. Cancellation vs. Refund
- Cancellation: You can cancel your subscription at any time. Cancellation stops future charges but does not trigger a refund for the current billing period.
- Refund: A refund returns your payment and cancels the subscription.
Example: If you cancel on day 15 of your subscription, you can still use the service until day 30 (end of billing period), but you won't get a refund. If you request a refund on day 15, you get your money back and lose access immediately.
7. Exceptions
We may, at our discretion, offer refunds outside the 30-day window in exceptional circumstances, such as:
- Extended service outages (>48 hours) affecting core functionality
- Billing errors on our part
- Duplicate charges
These exceptions are handled on a case-by-case basis. Contact support with details.
8. Changes to This Policy
We may update this refund policy from time to time. Changes will be posted on this page with a new "Last updated" date. Continued use of the Service constitutes acceptance of the updated policy.